Discuss The Importance Of Service User Participation.
Service user involvement is about making sure that mental health services, organisations and policies are led and shaped by the people best placed to know what works: people who use mental health services. They are experts by experience. Increasingly, meaningful involvement of people who use — or have used voice in shaping policy and services.
Value of Service User Involvement in Mental Health Care There is increasing emphasis on the need for the NHS to withdraw from a paternalistic approach to healthcare and adopt a patient centred approach. Like any service, it is vital that one is assured of the excellence of the facility before committing to utilising it.
However, as service user and carer involvement in social work education has developed and become more widely accepted, there has been an ongoing parallel concern that the involvement should be meaningful. There are unresolved debates in social work about what we actually understand by the phrase meaningful involvement of service users and carers.
Evidence tells us that supporting patients to be actively involved in their own care, treatment and support can improve outcomes and experience for patients, and potentially yield efficiency savings for the system through more personalised commissioning and supporting people to stay well and manage their own conditions better.
Service User Experience: full guidance (December 2011) 1. 1 Service user experience in adult mental health Improving the experience of care for people using adult NHS mental health services National Clinical Guidance Number 136 National Collaborating Centre for Mental Health. 5.2.1 Involvement in decisions and respect for preferences.
This essay will explore ways in which service user involvement can help to address power imbalances within health and social care. Service user involvement will be defined and the different ways which power is imbalanced will be analysed including shared decision making, citizenship and participation.
To inform its work, the Inquiry panel commissioned a research project from Picker Institute Europe to examine the role of patient engagement and involvement in the quality and development of general practice services. The quality of patient engagement and involvement in primary care explores how to improve and measure the quality of the engagement process, and reviews good practice examples of.